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Patient Privacy & Confidentiality

Privacy Policy

Last updated: September 2026

Global Eye Hospital ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://www.globaleyehospital.in or contact us about our services.

Please read this policy carefully. If you do not agree with the terms, please discontinue use of our website.

1. Information We Collect

We may collect information in the following ways:

Information you provide voluntarily

  • Contact details such as name, phone number, and email address when you use our appointment request form or contact us
  • Any other information you choose to provide when communicating with us

Automatically collected information

  • Log data such as your IP address, browser type, and pages visited
  • Cookie data (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and appointment requests
  • Confirm and manage appointment bookings
  • Communicate with you about your enquiry
  • Improve our website and services
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. Information may be shared only in the following circumstances:

  • With service providers who assist in operating our website or conducting our activities, subject to confidentiality
  • When required by law or to comply with a legal process
  • To protect the rights, property, or safety of Global Eye Hospital, our patients, or others

4. Sensitive Medical Information

Please do not submit sensitive personal health or medical information through our website contact forms or appointment request form. Our website is not a secure medical portal. Clinical information should be shared directly with our team during your consultation.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve user experience. Please refer to our Cookie Policy for more information. You can control cookie use through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Your Rights

Subject to applicable law, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights or for any privacy enquiry, please contact us using the details below.

9. Minors

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can remove it.

10. Updates to This Policy

We may update this Privacy Policy periodically. The date at the top of this page indicates when this policy was last revised. We encourage you to review this page regularly.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Global Eye Hospital
2, Guru Water Filter, Road Number 3, Opposite Skyline Hospital, Man Nagar
Jhunjhunu, Rajasthan
Email: info@globaleyehospital.in
Phone: +91 86190 19980 / +91 99306 77626

For Hospital Administrator: Please have this Privacy Policy reviewed and updated by a qualified legal professional before publishing the website. Ensure compliance with applicable Indian data protection laws including the Digital Personal Data Protection Act 2023 (DPDPA).